Managed IT Services

Get peace of mind knowing every aspect of your IT infrastructure is fully managed by expert technicians.

What are Managed Services and why are they important?

Managed Services is a flat rate service for the monitoring, management and support of your IT and related assets. These services are aligned to your organisation requirements and goals, giving you comfort knowing that a team of experts are taking care of your technology. Along with a team of support technicians, you’ll also get the benefit of an experienced IT Manager and CIO, who can help ensure IT is supporting your organisation in its goals.

IT Packages

A plan for your every IT need

Silver

Standard IT Support & Basic Security

Gold

Premium IT Support & Advanced Security

Platinum

24/7 Unlimited Support & AI-Driven Security

Features

24×7 Device monitoring

Yes
Yes
Yes

Operating System Updates

Yes
Yes
Yes

Application Updates

Yes
Yes
Yes

Anti-Virus

Basic

Advanced

Ultimate

Email Security

Advanced

Ultimate

Remote Worker Security

Standard

Advanced

Backups

Yes
Yes

Password Manager

Yes
Yes

Dark Web Scanning

Monthly

Real-time

Staff Security Scanning

Yes
Yes

Software License Management

Yes
Yes

Access to Client Portal

Yes
Yes

IT and Security Strategy Planning

Bi-annually

Quarterly

Support

Helpdesk/Support

Yes

Unlimited – Business Hours

Unlimited – 24/7

Onsite Support

Yes

Discounted Rate

Up to 2 visits included

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An entire IT department at your service 

We understand how small and medium businesses needs differ from larger companies. Many businesses don’t have any IT resources, let alone a full-time IT department. We solve this problem by expertly designing a fully managed IT service that delivers a similar experience to enterprises with their own large and experienced IT departments.

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