Home / About Evisent
Founded 2017 · Australian-owned · Brighton, Victoria

The IT and security team behind practices that hold other people’s data.

Managed IT, cyber security and fixed-price practice automation. Melbourne-based, supporting practices Australia-wide. Every engineer is based in Australia. Hosted in Australia. Sensitive data stays onshore.

  • Engineer-led since 2017, with published prices
  • Accounting, financial advice, architecture and engineering practices
  • The person who answers your email is the person who built it
Book a 30-minute practice review → How we work
EVISENT // TRACK RECORDEST. 2017
9 yrsRunning Australian IT & security
50Five-star Google reviews
ML1+Essential Eight baseline
LiveEvidence read from client systems every morning
AUSTRALIAN-HOSTED · SENSITIVE DATA ONSHORE · FIXED PRICE
Where the firm came from

Started on one idea. Still building against the same problem.

We started Evisent in 2017 because small Australian practices were being sold IT support as a cheap commodity, while the client data sitting in their inboxes was treated as someone else’s problem. Nine years on, that is still the dominant pattern. The obligations have just got sharper.

  1. 2017

    Founded in Melbourne

    Managed IT and cyber security from day one, on one belief: small practices in regulated work deserve enterprise security discipline, at a price that respects their reality.

  2. 2018–2022

    Professional practices

    Deep work with accounting, financial advice, insurance and construction clients, and the compliance pages other MSPs skip: Essential Eight, Privacy Act, ASIC, TPB, ATO.

  3. 2023–2025

    Published prices

    Managed IT at $185 per user per month, on the website, while most MSPs still hid behind discovery calls.

  4. 2026 →

    Practice Automation

    The same operating standard, applied to the inbox: five products per profession, each with a published price, built in your own Microsoft 365 tenant.

Why practice automation, and why us

Your practice runs on client trust. Your inbox is where it’s most exposed.

Tax file numbers, ID documents, advice records, drawings and bank details move through email every day. AML/CTF Tranche 2, the December 2026 Privacy Act changes and licensee cyber expectations now ask practices to prove how that information is handled, not just say it is.

That is a security problem first and an automation problem second. So we solve it the way we have run client security since 2017: rules and Microsoft-native tools first, inside your own tenant, at a fixed price. Anything that handles client PII or sensitive data runs on Australian-hosted solutions only.

Why this firm has this perspective

Founded by a practitioner who has been every role in IT, including the buyer.

Hayden Burt, founder and principal engineer of Evisent

From Level 1 helpdesk through systems, networking, security, Microsoft 365 and Modern Work, and into compliance and risk leadership. Roles across three continents, in regulated and unregulated environments, on both the buyer side and the deliverer side.

L1 Support L2 / L3 Systems Networking Security M365 / Modern Work Compliance & Risk IT Manager Head of IT CIO
UK→ UAE→ AU

Being the buyer who gets upsold by partners builds a clear view of where the conflicts of interest sit. So we publish our prices, and we publish what we earn and from whom. That is what we would want from a partner if the roles were reversed.

It is also why we wrote the compliance pages other MSPs treat as marketing fluff, and why we build so you can leave. These are operator choices made by people who have sat on both sides of the table.

Who writes this

The person who answers your email.

Hayden Burt

Hayden Burt

Founder & Principal Engineer · Evisent Pty Ltd

Nine years running Australian IT and security operations, and a career before that spanning Level 1 support through to CIO across the UK, UAE and Australia, on the buyer side as well as the deliverer side. That is the background behind the published prices and the vendor disclosure.

Hayden writes and reviews the technical content on this site. If you send a question through the form, he is usually the one who replies.

What we earn, and from whom → Ask him a question →
Hayden Burt shaking hands with Chris at Professional Bookkeeping Service

Hayden Burt (left) with Chris at Professional Bookkeeping Service (PBS), a bookkeeping, payroll and BAS practice and Evisent client.

How we work

Four things that are true on every engagement.

These started as founder preferences. They are now operating standards. Every quote, every install and every published price reflects them.

Australian-hosted

Data that needs to stay in Australia stays here, in your Microsoft 365 tenant or our Australian Azure. Where a project genuinely benefits from a more capable overseas model, we use it only for data that is allowed to leave, with your sign-off.

Sensitive data stays onshore

Automations that handle client PII, ID, TFNs or financial data run on Australian-hosted solutions only. Rules and Microsoft-native tools first.

Fixed scope, fixed price

Prices on the website. Scope and price in writing before any work starts, and the scope does not move once it has.

Security-first

Built and managed by a cyber security MSP. Every automation sits behind the same controls we run for your whole practice.

The method

We investigate before we quote.

Most IT and automation projects start with assumptions and end with variations. Ours start with a practice review, and the price you commit to is based on what we found, not what we hoped.

01

Practice review

Thirty minutes to map your systems, your data and your obligations. If nothing needs doing, we say so.

02

Fixed quote

Scope, acceptance tests and price in writing before any work starts.

03

Install

Built inside your own Microsoft 365 tenant, behind your security boundary, and tested with your team.

04

Managed

We monitor it, keep it working through vendor changes and review it with you quarterly.

Framework alignment & certifications

What we are aligned to today.

We do not claim certifications we do not hold. The list below uses “aligned to” for the frameworks we map our delivery against.

  • ESSENTIAL EIGHT ML1 baseline across the client base; ML2+ where regulators require it
  • AML/CTF Tranche 2 onboarding and evidence workflows for accounting practices, live since 1 July 2026
  • PRIVACY ACT Automated decision transparency built into Practice Automation ahead of 10 Dec 2026
  • MICROSOFT PARTNER Microsoft Solutions Partner designations in progress (Security, Modern Work, Infrastructure)
★★★★★
50 five-star reviews.
Real Australian businesses.
"Evisent have been fantastic in managing all of our IT needs. The team is efficient, responsive, friendly and approachable. They are always one step ahead ensuring our systems are secure, up to date, and tailored to our business."
Sally B · Google review
GOOGLE REVIEWS · CLOUDTANGO · LINKEDIN
Honest about what we are not

Things this firm isn’t.

  • ×
    Not a Big 4 consultancy. No six-month strategy decks. Fixed engagements, fixed scopes, published prices.
  • ×
    Not a generic automation agency. Every automation we install sits behind the security controls we already run for your practice.
  • ×
    Not an AI reseller. We use AI tools, including Claude, for our own internal work, and we are open about it. Any automation that handles client PII or sensitive data runs on Australian-hosted solutions only.
  • ×
    Not multi-cloud. Microsoft 365 and Azure are our delivery stack. Where a job needs something else, we say so and recommend a different partner.
  • ×
    Not a hype business. If a product will not earn its place in your practice, we tell you before you have spent anything.
↳ Next step

Book a 30-minute practice review.

Thirty minutes to map your systems and your obligations. If nothing needs doing, we will tell you that.

Book a practice review → Ask a question
Hayden Burt
Talk to a person

Still reading? Call Hayden directly.

Founder & Principal Engineer · Evisent Pty Ltd · Melbourne

No pitch and no slide deck. Tell him what you are trying to work out and he will tell you whether we are the right fit for it, or who is.

5.0 · 50 Google reviews Australian engineers since 2017 Prices published, no licence commissions
Call 1300 384 736 Book a practice review Or ask by email

Business hours, Melbourne. If it goes to voicemail, leave a number and he will call back.