Every provider in this market says they are vendor-neutral. Almost none will tell you what they get paid, by whom, for recommending what.
This page covers our AI and Automation work: the tool choices we make on your behalf and the builds we deliver. If anything here changes, this page changes.
You hold the accounts. You hold the billing. On every one of these except Microsoft licensing, we never sit between you and the vendor, and we receive nothing whether you pick it or not.
| Vendor | Commission or referral fee | Reseller agreement | How you buy it |
|---|---|---|---|
| Anthropic (Claude) | None | None | Direct, your own account |
| OpenAI (ChatGPT) | None | None | Direct, your own account |
| xAI (Grok) | None | None | Direct, your own account |
| Google (Gemini) | None | None | Direct, your own account |
| Open-source models | None | None | You host, or your own cloud |
| Microsoft Copilot | None if you bring your own licence | Yes, see below | Direct, or through us |
You can buy Microsoft licences through us if you want to. If you do, we earn a margin of a few per cent. Three things about that, plainly.
Our price is Microsoft's Australian recommended price. Buying through us does not cost you more, and buying direct does not cost you less.
It moves with Microsoft's promotions and programme changes, so a fixed percentage here would be wrong within a quarter. Ask what it is on the day and we will tell you in writing.
And we will say so. Most of our AI work runs on licences clients already held or bought themselves. It changes nothing about the engagement, the build, or the support.
Microsoft occasionally pays partner incentives and rebates on licence volume, and we have received them. They are small, irregular, and have never been a meaningful part of our revenue. We will tell you the actual amount for any period if you ask.
Just as important as commission, and asked about far less often. A provider with a partner tier to protect is not neutral, even if no commission changes hands on the day.
Nothing obliges us to lead with one model, and no AI vendor sees our pipeline.
We have no revenue target with an AI vendor that a recommendation could jeopardise.
Work is delivered inside your Microsoft 365 and Azure tenant. There is no Evisent product a build has to run on.
Reports, policies, prompts, flows and documentation are delivered in editable formats and are yours to keep, including if you take them to someone else.
"The Microsoft 365 licence you already hold does this."
"This process is deterministic. Automate it, do not put AI on it."
"Nothing here is worth building yet. Come back when the volume doubles."
We make our money on the engagement: the audit, the build, the support. Not on the licence. That costs us revenue when the right answer is "use what you have", and we think that is the correct way round, because the alternative is advice you cannot check.
Ask what we earn on anything we recommend, at any point in an engagement.
If we ever recommend something we earn on without telling you first, tell us and we will correct it publicly.
This page is reviewed every 12 months, and immediately whenever a vendor arrangement changes.
LAST REVIEWED: AUGUST 2026 · REVIEWED BY: HAYDEN BURT, DIRECTOR